Cancellation Policy

* Important *

All new students must read and agree to the terms below before paying for lessons.

​Lesson Cancellations

To avoid habitual late cancellations and no-call/no-shows, please read the following policy:

Effective November 1, 2021:

1) All students will be allowed a maximum of four (4) cancellations per year. This will include, but not be limited to the following: Family vacations, School or work related cancellations, Rescheduling, etc.

2) All students who wish to cancel one (1) regularly scheduled weekly lesson, must give a notice of at least 24-hours via email: guitarlessonsorlando@gmail.com or via text (407) 252-8460.

3) Any and all cancellations of lessons given in less than a 24-hour time period before a scheduled weekly lesson, will result in a forfeiture of one (1) lesson scheduled for that time/day/week.

4) Any and all cancellations of lessons made after the two previously allotted cancellations in a one year duration, will count as one (1) lesson against your paid series of sequential lessons cancelled.

* Family Emergencies

5) In the event of a family emergency of any kind, and a lesson must be canceled, the lesson will NOT be forfeited for that week; and will be rescheduled per time/day availability, and per a follow-up communication between student and instructor.

* Rescheduling/Moving your lesson

6) At least two weeks notice per your request to change your scheduled lesson day/time, must be given via email (guitarlessonsorlando@gmail.com) or via text (407) 252-8460. Please understand that logistical scheduling is very limited to specific days and times available. Every effort to reschedule your lesson for a different day/time will be made upon request.

* Discontinuation of lessons

7) Any discontinuations of lessons require a four-week (30-day) notice. This will allow enough time to prepare a rescheduling for all remaining paid lessons. All lessons will be rescheduled upon availability only. All lessons in the series remaining after the date of discontinuations will be forfeited. Absolutely No Refunds.

* Cancellations by the Instructor

8) If the Instructor requires a cancellation of a lesson or lessons, every effort will be made to give at least 24-hours notice via email and/or text. The lesson will NOT be forfeited, and will be credited/rescheduled at another time/day availability permitting.

9) This policy is subject to change at any time without notice, and must be agreed upon by any/all students before scheduling of lessons.

For questions on this policy, please contact here